Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 1-800-777-3345 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Contact Our Experts
1-800-777-3345

Over 500 Appliances on Display!

Return Policy

How do I return an item?

Return, Exchange & Refund Policy

Unless stated otherwise, all our products carry full manufacturer's warranty. Manufacturer's warranty certificate is included with each product. Manufacturer's warranty covers repairs or replacement of defective parts and /or products, as set forth by manufacturer's conditions. For a list of service centers please consult the manual enclosed with your product or check the manufacturer's website.

We accept returns for items within the first 7 days of you having received your merchandise. You may return it for a merchandise exchange, credit, or refund within 7 days of receiving your order as long as all merchandise is returned in the same condition as it was received, with all original packaging cartons (including all packaging materials), documentation, instructions, and accessories.

All returns are subject to our inspection and final approval before credit will be issued. Customers that wish to return a product for refund, credit or exchange are required to obtain a Return Merchandise Authorization Number (RMA #) prior to returning the products. To request or obtain a Return Merchandise Authorization Number (RMA #) you may email us at info@ablsales.com

Exchanges

You can request a Return Merchandise Authorization number (RMA #) via email at info@ablsales.com 24 hours a day, 7 days a week. A Return Merchandise Authorization Number (RMA #) will be emailed to you within 72 hours of the request or you will be contacted by a customer service representative within this time frame.

Refunds & Credits

In the event you are returning a product for Refund or Credit, please email us at info@ablsales.com for a Return Merchandise Authorization Number (RMA #). Once you obtain the Return Merchandise Authorization Number (RMA #), please pack the product being returned in the original packaging that you received and send it back by following the instructions given to you along with the Return Merchandise Authorization Number (RMA #). The cost of shipping a returned product for refund or credit is the sole responsibility of the consumer. ABL cannot and will not be responsible for the costs associated with shipping, packaging or handling the product for refund or credit. All returns are subject to careful examination prior to receiving an exchange, refund or credit. Products found to be abused or mishandled will not be issued a refund or credit and the consumer will be notified after such determination.

ABL will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit.
In all instances, Shipping and Handling Charges are NOT Refundable.

Damages

All damages must be noted at the time of delivery.

Sales Tax:

We collect sales tax in the following states:

  • New jersey
  • New york
  • Pennsylvania
  • Connecticut
  • Maryland

Canceling or Changing Your Order

An order may be changed or voided only if it has not been shipped. If you cancel an order after it has shipped, you are responsible for all shipping and handling costs plus be charged a minimum 20% restocking fee.

Customers will receive less than a full credit on any merchandise returned to ABL as "refused" or "undeliverable" (excluding freight carrier damaged goods) due to the actual shipping costs incurred by ABL. You will not be refunded the shipping charges, all orders may be subject to a 20% restocking fee.

Procedures for Shipping back Product(s) for Return, Repair, Exchange or Refund

When returning a product, you are kindly asked to prominently display the Return Merchandise Authorization Number (RMA #) on the outer box or carton of the returned product. No returns will be accepted without a company issued Return Merchandise Authorization Number (RMA #). All Returns are to be shipped carrier insured to:

ABL
2B Corn Road
Dayton New Jersey 08810
732.438.1400