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Return Policy

How do I return an item?


RETURN, EXCHANGE & REFUND POLICY

Unless stated otherwise, all our products carry full manufacturer’s warranty. Manufacturer’s warranty certificate is included with each product, it covers repairs or replacement of defective parts and /or products, as set forth by manufacturer’s conditions. For a list of service centers please consult the manual enclosed with your product or check the manufacturer’s website.


We accept returns for items within the first 7 days of receiving merchandise. You are able to return it for a merchandise exchange, credit, or refund within those 7 days as long as all merchandise is returned in the same condition as it was received accompanied by:

  • Packing cartons
  • All packaging materials
  • Documentation
  • Instructions
  • Accessories

All returns are subject to our inspection and final approval before credit will be issued. Customers that wish to return a product for refund, credit or exchange are required to obtain a Return Merchandise Authorization Number (RMA #) prior to returning the products. To request or obtain a RMA # you may email us at info@ablsales.com.


EXCHANGES

You can request a Return Merchandise Authorization number (RMA #) via email at info@ablsales.com 24/7. RMA # will be emailed to you within 72 hours of the request or you will be contacted by a customer service representative within this time frame.


REFUNDS & CREDITS

Merchandise Authorization Number (RMA #). Once you obtain the RMA #, pack the product you’re returning in the original packaging that you received and send it back. Follow the instructions given to you along with the RMA #. The cost of shipping a returned product for refund or credit is the sole responsibility of the consumer. ABL cannot and will not be responsible for the costs associated with shipping, packaging or handling the product for refund or credit. All returns are subject to careful examination prior to receiving an exchange, refund or credit. Products found to be abused or mishandled will not be issued a refund or credit and the consumer will be notified after such determination.


ABL will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit.In all instances, Shipping and Handling Charges are NOT Refundable.


DAMAGES

All damages must be noted at the time of delivery.


SALES TAX

We accept returns for items within the first 7 days of receiving merchandise. You are able to return it for a merchandise exchange, credit, or refund within those 7 days as long as all merchandise is returned in the same condition as it was received accompanied by:

  • New Jersey
  • New York
  • Pennslyvania
  • Connecticut
  • Maryland

CANCELING OR CHANGING YOUR ORDER

An order may be changed or voided only if it has not been shipped. If you cancel an order after it has shipped, you are responsible for all shipping and handling costs along with a 20% minimum restocking fee.

Due to the actual shipping costs incurred by ABL, customers will no receive full credit on any merchandise returned to ABL as “refused” or “undeliverable” (excluding freight carrier damaged goods).PROCEDURES FOR SHIPPING BACK PRODUCT(S) FOR RETURN, REPAIR, EXCHANGE OR REFUNDWhen returning a product, we kindly ask you to prominently display the Return Merchandise Authorization Number (RMA #) on the outer box or carton of the returned product. No returns will be accepted without a company issued RMA #. All returns are to be shipped carrier insured to:


ABL

2B Corn Road

Dayton New Jersey 08810

732.438.1400